Journey Health Audit
A structured review of one critical path—where people stall, loop, or abandon—and which signals prove the path is healthy.
We map a primary journey you care about (onboarding, checkout, booking, or a core task), inventory the events that mark each step, and flag gaps that hide drop-off. You leave with a written health scorecard and a short list of instrumentation fixes.
What is included
- Primary journey map with step definitions
- Event coverage and quality notes
- Health indicators for completion and recovery
- Prioritized fix list for instrumentation owners